WINEMAKER’S NOTES:
Prompt Delivery and professional packaging
We have a range of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse personnel will pack every item to our exacting requirements. Before shipping, all goods are thoroughly inspected and securely secured. We deliver to thousands of customers every day from all over the world. The fact that we are committed to becoming the biggest online retailer in the world is evident. Warehouses and distribution centers can be found in Europe and the USA.
Please note that orders with multiple items are given a processing time according to the item.
Prior to shipment before shipping, we'll examine thoroughly the items you've purchased. The majority of orders will be delivered within 48 hours. Expected delivery times are between 3-7 days.
Returns
The stock is dynamic and we cannot fully manage it due to the fact that several parties are involved, including our factory and warehouse. The stock levels may fluctuate at any time. Be aware that your order is out of stock after your order has been made.
Our policy lasts 30 days. If it's been more 30 days since the date you made your purchase, we unfortunately can't give you a full refund or exchange.
The item cannot be in use and must be in the original packaging. It should also be returned in the original packaging.
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